Thursday, August 23, 2012

Common Mistakes in Appointment Setting Process

Ever wondered how to fail in your appointment setting campaign? It is fairly simple. All you need is to annoy them. Practically speaking, you lose B2B leads you offend prospects on the phone. Yes, it is simple, and you might think that you can avoid them already, but believe it or not, you might find yourself doing exactly that during your sales leads generation campaign. Please keep in mind that telemarketing is a hard task. Do not make it any harder by increasing the obstacles to your getting more qualified sales leads. And in case you wonder what these common mistakes are, these are:
  1. Using a scripted transaction – remember, each call is different, and you need to adjust according to what your discussion will turn into. Following a script will not only prove to be inconvenient. It might be downright inappropriate. 
  2. Being condescending towards prospects – one way to mess up your appointment setting campaign is to lecture your prospects about what a great product or service you have. You think they are impressed? No. Rather, they become irritated about you.
  3. Giving out a sales pitch – in sales, you think about selling. Change that thinking. Instead, focus on serving. Since that is the reason you are selling something in the first place. You are much more effective in getting B2B leads if you can put a spin on your campaign that focuses more on the solutions you offer.

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