Business to Business, Telemarketing, Outsourcing, Customer Service, Order Taking, Overflow Call Solutions, Appointment Setting, Business Leads, Business Lists, Business Lead Generation, Call Center, Outbound Call Center, Inbound Call Center, Call Center Outsourcing, Telemarketing Services
Thursday, December 9, 2010
Assess Your Benefits Through Outsourcing Your Appointment Setting Services
To know more about what you can gain once you outsource, here are a few things that you might want to assess on what can be profited.
• Increased opportunity to close more sales.
When you outsource, you are hiring a team or a group of professional telemarketers who are driven to complete their daily tasks. What they can do is set up appointments from potential clients in order for your company to gain more revenue.
• Save vast amounts of time
Setting up appointments has always been a numbers game. For example, within a hundred calls a day there can only be fourteen appointments being set. Since you are hiring the services of others, you have more time to focus on other important things for the complete success of your firm.
• Maximize the quality of results
In the business world, everything would revolve around how good would be the results of a certain process. The services that you will take advantage of will always leave you with the best results. If more people are able to set up appointments for you company, the chances are raised even higher for producing a business transaction. The more business transactions that your company is able to close, the higher your ROI will be.
Thursday, December 2, 2010
Cold-Calling 101: Tips To Be Successful
Most will dissent if you say that cold-calling is fun. Well, that is true. However, this telemarketing medium is one of the most effective methods in lead generation, Well, that is another form of truth. When you do appointment setting, you call. When you give updates, you call. When you nurture your existing or new sales leads, you call. These are just some of the incalculable instances where cold-calling is needed and is the most effective.
Cold-calling is efficient. This is one of the many facts that some telemarketers just could not savor. Why? It goes back to how they execute a phone call and, in addition, how they connect with their customers. When they fail, the rest follows. However, this is not an accepted excuse for them to be defeated with rejections and objections. The secret ingredient to any form of success, personal or in business, is discipline.
Here are some of the helpful tips that a cold-caller must constantly practice:
1. Be determined and dedicated to excel in prospecting.
2. Gain a wide information from the products and/or services you are selling up to the specific needs and problems of the sales prospects.
3. Target the decision-makers.
4. Improve your self-esteem and competency.
5. Proper timing.
6. When gatekeepers, like receptionist and attendant, receive your phone call/s, show them respect.
7. Keep on learning by seeking advice to experts.
8. Set goals to motivate yourself.
9. Do not doubt what you are promoting.
10. Keep on believing on what you can do.
Monday, November 29, 2010
What To Avoid In Telemarketing Campaigns
To shy away from failure, here are the things a company should avoid from happening:
INSUFFICIENT RESEARCH
The business world is not about baseless opinions and out-of-nowhere assumptions. To warrant success, research is a great tool. A telemarketing campaign must be geared with reliable and relevant contents. It must be timely and accurate.
Storing an insufficient research data leads to unfavorable circumstances. For example, prospects accounts without buying patterns will provide headaches to the sales and marketing team. They won't be able to determine what method to inject for a particular market.
IGNORANCE OF TECHNOLOGY
Everybody needs to invest in technology. Despite moderate to high costs, technical support tremendously increase efficiency and effectiveness. Ignoring the importance of technology indicates only one thing- to stop doing business.
DUMPING OUTSOURCING
There are some firms which have misgivings on the performance of telemarketing service providers in lead generation. Thinking that it is too costly, they resorted in building their own contact centers. However, skillful telemarketers, high guaranteed sales leads, lower costs are among the many benefits that a firm will miss if it opted not to outsource. Before making decisions, a company must weigh the pros and cons between an in-house and an outsourced contact centers.
Monday, November 22, 2010
Telemarketing: The Next Evolution in Business Advertising
Although it’s true that telemarketing has earned a negative reputation, brought about because of the abuses committed by frauds and con artists who have deceived so many unsuspecting victims, telemarketing has finally found a comeback. It’s still the most effective strategy in business, especially in the field of lead generation and appointment setting for businesses.
It has been viewed recently as an invaluable tool in obtaining necessary information for businesses to improve their operations. In the first place, it’s only through telemarketing can a business look for other business in B2B transactions. TV, radio, and even print ads all fall short on this area of promotions. Incidentally, this precisely where telemarketing shines.
There are so many possibilities opened up by telemarketing. Thanks to its flexibility, it can effectively perform a multitude of tasks that require the use of a telephone. From extensive business surveys, to elaborate events planning, professional telemarketers can do that. And there are so many companies who are satisfied by the performance of professional telemarketing services.
Telemarketing services are the key to the success of any business. If one wants to expand their business, keep their business going despite the hard times, or simply look for more efficient ways to improve their business operations, then telemarketing is the right tool for them.
Wednesday, November 17, 2010
B2B Telemarketing is Better Than B2C
To find out, let's dissect the two:
Business-to-customer (B2C) Telemarketing
Though not generally classified, buyers of a B2C method are individuals, who pay a price for personal reasons. Thus, creating an emotional involvement, wherein B2C sellers should exert extra effort and persuade them to patronize the products. Needless to say, households might not be at home during the calling time or if they are able to answer the calls, they hung up before even a telemarketer can promote its products. In a survey conducted, 98% from almost two (2) million households confessed that a call from a telemarketer makes them “angry”.
The worst problem encountered in a B2C transaction is its failure to reach its targeted audience. This will result in a wasted effort, plus money thrown away for nothing.
Business-to-business (B2B) Telemarketing
Unlike in a B2C Telemarketing, buyers of B2B are executives and managers of another business entity. They exercise due care and professional skepticism. This is so because for every decision they have arrived with, the whole business will be greatly affected. However, this does not discount the fact that they also think for personal benefits. By this, B2B telemarketing should optimize both individual and company advantages.
On the other hand, one of the good things B2B gives is that, it reaches the entity's targeted audience. Once the telephone marketing representative transact with the targets, it is considered a warm lead.
Thursday, November 11, 2010
Strengthening Your Sales Team With An Appointment Setting Service
A good business leader must spend more time with his/her sales people, involve them in perceptive marketing discussions, ask more pertinent questions, educate them rigorously and give them guidance in these difficult times. Have you considered revamping your sales appointment setting activity?
Your sales team needs a more aggressive approach to their overall lead generation process. This can be achieved through setting appointments proactively, creating and cultivating long-term relationships, working harder and wiser than your competition, but, without the need for increasing your cost per sale.
This may seem too difficult to achieve in a recession. The capability of a sales team to be more enthusiastic in their job weakens due to negative factors beyond their control: factors that were brought about by severe economic conditions. In order to alleviate the situation and cut costs, many businesses are now delegating appointment setting tasks to telemarketing companies in order to strengthen and support their sales force.
Sales professionals work very hard and are reasonably fired up to perform in good economic times, however, they are also susceptible to the glooming effects of dwindling sales. A business-to-business appointment setting service enables them to concentrate on closing deals and takes the burden off your shoulders as owner or leader.
If your sales people are struggling to perform proactively and finding it difficult to achieve their sales objective, then an appointment setting service could definitely help you in this aspect. Consider hiring one today.
Monday, November 8, 2010
Telemarketing is Canada’s Answer
Let’s face it.
There are people who buy and there are those who don’t. For those who can, well, they’d rather not spend unless they can be sure that they can get their money’s worth. It just shows how important it is to make them aware of your offering. Telemarketing makes sure that this will happen.
Now, if you decide to outsource telemarketing, then you are in for bigger savings. Not only that, you can be sure that you are getting only the best expertise in this kind of promotion. Professional telemarketers for Canada have the skills and the talents in dealing with many tasks on the phone. They are also capable of establishing rapport with prospective customers and convincing them that they will need your products or services.
This is certainly an opportunity you shouldn’t miss. After all, this is a tried and tested method of advertising, which had never failed to produce results. Despite its unsavory reputation in the minds of many, telemarketing services will continue to thrive. With it, you too can also help your business thrive.